**Excited to grow your career?** BBVA is a global company with more than 160 years of history that operates in more than 25 countries where we serve more than 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with profiles as diverse as financiers, legal experts, data scientists, developers, engineers and designers. **Learn more about the area:** Over the past five years, BBVA has established itself as a leader in mobile banking (its mobile app for customers in Spain has been awarded for seven consecutive years as the world’s best banking app by Forrester). One of the key drivers behind this transformation has been the design team — comprising over 400 professionals across more than five offices — which has helped transform BBVA into a service-oriented organization leading the financial industry and enabling people to connect more closely with their personal or business purpose. Team members define themselves as user advocates, "thinkers and doers", and agents of change. This transformative vision led BBVA to receive the Special Mention in Design, in the Corporate category, at the 2020 National Innovation and Design Awards, conferred by the Ministry of Science and Innovation, for "its unquestionable contribution to promoting design culture and its ability to build strong bridges between traditional business areas and the world of strategic design". **About the job:** The Product Design Lead starts from deep empathy and understanding of our customers to build the best products and services, with impact across all geographies where BBVA operates. They work closely with engineering and business departments, contributing ideas that help shape the business. Success in this role requires the ability to seamlessly move between design strategy and execution, guiding diverse teams end-to-end — from vision to production. **Key Responsibilities** * Lead projects from a design perspective: responsible for planning tasks (scope and methodology, process, team, and timing). * Share goals and alignment with the Product Owner–Program Manager, Technical Lead, etc.; ensure and promote inclusion of the customer/user perspective in projects. * Integrate and promote necessary methods and tools to guarantee correct experience definition, focusing on those that support definition and anticipate needs before development (e.g., prototyping, customer research). * Drive and contribute to the design practice community. * Ensure experience quality and proper application of the design system, aiming for continuous improvement. * Share responsibility for achieving project KPIs (business and area-specific). * Are responsible for recruiting, onboarding, developing, and coordinating the design cell team assigned to a program. **What we expect from you** * You have worked for eight years or more in digital product design, with experienced application of human-centered methodologies. * You possess a refined sense of visual design; you value usability, simplicity, and consistency. * You demonstrate excellent communication skills: you can tell stories from the user’s perspective and convince diverse stakeholders. * You are fluent in English (B2/C1 level). * You have solid proficiency in user research methodologies. * You have experience using design systems. You follow style guides and best practices when designing for new platforms, and maintain the drive to challenge and improve them as needed. * You work comfortably in agile development environments. * You master wireframing, design, and digital prototyping tools. * You have experience in digital product creation processes supported by AI and AI-based solutions. * You have experience in optimization design and Data-Driven Design. * You have a strong portfolio showcasing product and interaction design work, along with relevant professional experience. Applicants without a portfolio will not be considered. * Your work is grounded in the fundamentals of Human-Computer Interaction (HCI), human cognition, and principles and practices of human-centered design. * You know how to combine humor with professionalism and tenacity. * You are a natural collaborator. You leverage others’ ideas and facilitate ideation sessions. You work cooperatively as part of a team and staunchly defend the team’s outcomes. You value diversity within teams. * You excel in strategic and analytical thinking. You demonstrate outstanding abilities to see the big picture, identify patterns, and foster cohesion across products and services. * You are motivated by goal achievement. You take initiative to go beyond expectations and are driven to deliver maximum impact in projects and in developing your own knowledge/skills. * You are passionate about the digital product world. * Not mandatory, but positively valued: experience in the financial or retail sector. **Skills:** Interaction Design, Strategic Design, User Experience (UX) Design, User Interface (UI) Design
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
