




Job Summary: We are seeking Senior and Mid-level Developers passionate about digital innovation to join our consulting, digital services, and software development team, with a strong focus on professional training and development. Key Highlights: 1. Being part of a "Great Place to Work" team 2. Personalized career development and ongoing mentoring 3. A collegial atmosphere and a positive work environment Company Description Why work at Sopra Steria? Because working here also means embodying **Sopra Steria**. We are a leading European consultancy, digital services, and software development company, with nearly 56,000 employees across almost 30 countries—and over 4,000 in Spain. We place people at the heart of everything we do—focusing on their training and professional development—to drive continuous growth and improvement. We are passionate about digital transformation, and like you, we seek the greatest adventure. We want your everyday experience to become your greatest source of inspiration—to learn, contribute, have fun, grow, and above all, enjoy yourself to the fullest. If you want to join a "**Great Place to Work**" team, keep reading! Job Description What challenge are we offering? We are looking for 3 Developers to support a major banking-sector client in migrating existing services currently implemented on Amazon Connect to Genesys Cloud. This project includes the following tasks: * IVR migration * Inbound and outbound service migration * Email service migration * SMS service migration * Chat service migration * Report adaptation The project supports a fully remote working model. Requirements What are we looking for? We need 3 Genesys Cloud Developers at Senior and Mid-level: Experience: * Minimum 2 years of experience * Knowledge required: Genesys Architect Routing & ACD design IVR design (DTMF + speech) Omnichannel CX Requirements: * Prior experience in Contact Center projects (on-premise or cloud). * Knowledge of Genesys Cloud CX and/or other platforms such as Genesys Engage, Pure Connect, Amazon Connect, Altitude, or NICE. * Fluent English (spoken and written). Additional Information What do we offer you? * Permanent full-time contract * 23 days of vacation * Continuous training: technical, transversal, and language skills. You’ll have access to certifications, training from top technology partners, online learning platforms—and much more! * Life and accident insurance * Flexible compensation options (health insurance, childcare vouchers, transportation, meal vouchers, and training) * Access to the Privilege Club, offering attractive discounts from leading brands * Personalized and detailed onboarding. We support you every step of the way so you feel \#soprano from day one. * Offices with dedicated leisure spaces—where work and fun go hand in hand! * Camaraderie and a positive atmosphere—the power of unity is central to who we are. And most importantly…you’ll have the opportunity to build your professional career with us: Together, we’ll create a personalized career plan. You’ll receive training, we’ll set goals, and conduct regular follow-ups to ensure we achieve them together. We listen to your priorities—and fight for them. Your voice matters here! Join us and be part of something bigger! **The world is how we shape it** We commit to respecting diversity by fostering an inclusive workplace and implementing policies that promote inclusion and social and cultural respect—regardless of gender, age, ability, sexual orientation, or religion—and ensure equal opportunities.


