HELPDESK TECHNICIAN

Description

Job Summary: We are seeking a Systems Technician responsible for configuring, supporting, and managing equipment, networks, and IT systems across our hotels in Madrid. Key Responsibilities: 1. Configuration and commissioning of equipment and computers in hotels 2. Event support and activation of network and IT systems 3. Management of Office 365 profiles and software updates **Welcome to Eurostars Hotel Company, The Happiness Industry** Eurostars Hotel Company is the hotel chain of Grupo Hotusa, comprising the brands Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels, and Tandem Suites. Currently, our portfolio includes over 250 hotels present in more than 18 countries worldwide. Our operations are backed by extensive know-how reflected across all areas—from hotel management and brand values to guest experience excellence. We firmly believe that a company’s success lies in developing talent and nurturing the passion of its people. Therefore, we seek individuals who are passionate about their work and wish to grow with us. **Do you want to join the Happiness Industry?** We are looking for a: Systems Technician for our hotels in Madrid. **What will your responsibilities be?** * Configuration and commissioning of equipment and computers across various hotels * Providing support for events held at the Palacio de Congresos facilities * Configuration and activation of network and IT systems * Various tasks including domain onboarding * Configuring Office 365 profiles, software updates, etc. * Maintaining thorough oversight of the entire process **What are we looking for?** * Education in multiplatform application development, networking, or related fields * Internship experience in a similar department. **What do we offer?** Additionally, by joining Eurostars Hotel Company, you can enjoy the following benefits: 50% discount at our premium hotels: You may benefit from discounts of up to 50% at all our outstanding 4\*/5\* hotels worldwide, and up to 20% for your family members. The Power Business School Training: 100% free and unlimited access to all training programs (MBA, digital, office applications, Skills, etc.) offered by our partner The Power Business School—the #1 online business school in the market, delivered by top active professionals in the industry. Free Language Training: You will have access to our language training, both in-person and online. (Not applicable to hotel employees) Access to our Employee Club: where you can enjoy various types of discounts and benefits across multiple categories (leisure, technology, sports, fashion, etc.) Enjoy complimentary hotel nights: Through Eurostars Hotel Company’s Referral Program, we reward referrals that result in hires. If you refer someone who gets hired, you receive complimentary hotel nights. If this project interests you and you believe you match the profile, we would love for you to apply for this position.