We are looking for a professional for an administrative position in the national resolution department. The work will be carried out entirely remotely, allowing coverage across all of Spain. Main responsibilities will include managing incoming requests, analyzing each request in detail. Daily duties will include blocking necessary accounts, as well as managing emails—including sending communications and responding to inquiries. Another key task will be account reconciliation, along with other activities inherent to the position’s responsibilities. The working schedule will be part-time, totaling 16 hours per week. These hours will be distributed between Saturday and Sunday, with rotating shifts covering both mornings and afternoons, within time slots from 08:00 to 23:00, always respecting legally mandated rest periods. * Minimum 6 months’ experience in a similar role. * We seek a detail-oriented individual. * Proximity to the workplace is desirable. Fluent spoken and written Spanish. Vocational Training Certificate (GM) in Administrative Management or equivalent.