Waiters/Waitresses

Description

Job Summary: We are seeking a proactive and dynamic waiter/waitress for Grand Hotel Son Net, focused on ensuring guest satisfaction and upholding high standards of service and professionalism. Key Highlights: 1. Experience in breakfast, à la carte, and banquet service 2. Dedication to service and teamwork 3. Professionalism and excellence in customer service * Grand Hotel Son Net * Balearic Islands * * ### **Experience** At least 1 year of experience * ### **Salary** Compensation not specified * + ### **Area \- Position** **Hospitality, Tourism** - Waiter/Waitress + ### **Category or Level** Employee + - ### **Vacancies** 1 - ### **Applicants** 0 - * ### **Contract** Permanent Contract * ### **Working Hours** Full-time Continuous recruitment process. ### **Responsibilities** • Follow service procedures and standards to ensure high-quality professionalism, exceeding guest satisfaction across all hotel outlets. • Guarantee maximum efficiency and speed in all tasks and responsibilities while maintaining the professionalism required by the company. ### **Requirements** • Knowledge of the products we handle — beverages and food — as well as general knowledge of the hotel, maintaining good relations with colleagues across all departments. • Responsibility for cleanliness and proper condition of work areas, and ensuring table setups comply with established standards. • Efficiently prepare and serve beverage and food orders according to standards — presented properly, delivered professionally, and accompanied by excellent guest interaction. • Maximize sales of hotel facilities at every opportunity, thereby enhancing guest satisfaction and maximizing revenue. • Ensure invoices are correctly charged in accordance with established procedures. • Monitor breakages and all types of stock to minimize waste and control stock levels. • Ensure all relevant information is communicated within the department. • Maintain cleanliness and hygiene of work areas and materials. Appearance and uniform must always meet a high standard and comply with company guidelines as outlined in the staff manual. • Always respect guest privacy and confidentiality. Experience: 1–2 years in similar positions. Professional Category: Employee. Residence: EU. Essential Language: Spanish and advanced English. Experience in Breakfast, À la Carte, and Banquet Service. Teamwork. Proactive, dynamic, and service-oriented.