Receptionist

Description

* HOSPITALITY CONNECTION BARCELONA SL * Balearic Islands * ### **Experience** At least 2 years of experience * ### **Salary** Compensation not specified * ### **Area \- Position** **Hospitality, Tourism** + Hotel Receptionist * ### **Category or Level** Employee * ### **Vacancies** 2 * ### **Registered Applicants** 0 * ### **Contract** Permanent Contract * ### **Working Hours** Full-time Ongoing selection process. ### **Responsibilities** Grand Hotel Son Net ?? Join a unique hospitality experienceAt Grand Hotel Son Net, an exclusive boutique hotel located in the heart of the Serra de Tramuntana, we are seeking a passionate Receptionist with a strong commitment to guest service and excellence to join our team. We seek individuals with a positive attitude, elegant interpersonal skills, and a genuine vocation for service—capable of transforming every guest stay into a memorable experience. ?? Position ObjectiveEnsure an exceptional guest experience from arrival through departure, delivering warm, personalized service aligned with the hotel’s excellence standards. ?? Key Responsibilities\- Receive and assist Spa guests, providing friendly and professional service. \- Manage treatment and service reservations, both in person and via telephone or email. \- Inform and advise guests on available treatments, facilities, and products. \- Coordinate therapists’ schedules to optimize daily planning. \- Handle payments and perform cash register closing as required. \- Maintain the reception area and welcome zones in impeccable order and presentation. \- Collaborate with the Spa team to ensure a seamless and personalized guest experience. \- Promptly address and resolve inquiries or incidents with customer-oriented solutions. ??? Requirements\- Prior experience in Spa, hotel, wellness center, or customer service reception. \- Education in Tourism, Hospitality, or related field. \- Advanced English proficiency (mandatory); additional languages such as German are valued. \- Excellent communication skills and strong customer orientation. \- Organized, empathetic, solution-oriented, and detail-focused profile. \- Proficiency in computer tools and reservation management software (experience with Spa-specific software is a plus). \- Availability to work rotating shifts. ?? Offered\- Opportunity to join a leading boutique hotel in Mallorca. \- Integration into a carefully curated, tranquil, and professional work environment. \- Stable employment with opportunities for career development. \- Continuous training and professional growth. \- Competitive salary conditions based on experience. ?? Will you join our team? If you enjoy delivering outstanding service and wish to be part of a space where wellbeing and personalized attention take center stage, we would love to meet you. ?? Apply via Sesame and become part of Grand Hotel Son Net. ### **Requirements** IDEAL CANDIDATE PROFILE: \- Minimum 2 years of experience in reception at 4-star or higher category hotels. \- Education in Tourism, Hospitality, or related field. \- Fluency in Spanish and English; additional languages—especially German—are valued. \- Experience with hotel management systems (preferably Sihot or similar PMS). \- Outstanding communication skills, interpersonal aptitude, and attention to detail. \- Immediate availability. **HOSPITALITY CONNECTION BARCELONA SL** --------------------------------------- * Barcelona * Human Resources