Reception Assistant

Description

Position Summary: We are seeking reception staff for support tasks, reservation management, telephone assistance, and incident resolution at a hotel. Key Highlights: 1. Direct customer assistance and tourism recommendations. 2. Reservation management and accommodation billing. 3. Resolution of inquiries and incidents. In Ribadesella, Asturias, we are seeking personnel to perform reception support duties. The job involves checking guests in and out, ensuring all procedures are properly documented. Additionally, direct assistance is provided to customers regarding hotel operations, and tourism recommendations for the area are offered. Responsibilities include reservation management, accommodation billing, telephone assistance, and resolution of any inquiries or incidents arising during guests' stays. Previous experience in the hospitality industry and a good command of English—both spoken and written—are required for this position. Computer proficiency and familiarity with computerized management systems are also necessary. The contract is permanent\-intermittent, with full-time rotating shifts, including weekends and holidays.