COMPUTER ENGINEER/TECHNICIAN WITH DISABILITY CERTIFICATE (REF 6785)

Description

Job Summary: Responsible for handling and resolving technical incidents, providing technical advice, managing tickets, and collaborating on process improvement. Key Responsibilities: 1. Handle and resolve technical incidents related to software and hardware. 2. Manage and track tickets until their resolution. 3. Collaborate with the technical team to improve processes and solutions. Education Level: Higher education degree in computer science (university or technical). Employment Type: Permanent contract. Hybrid work format (on-site and remote). Working Hours: Monday to Friday, 8:00–18:00, including mandatory breaks. Salary: €1928 \* 14 payments per year. Mandatory Requirement: Disability certificate of 33% or higher. \- Handle and resolve technical incidents (via phone or email) related to our software and hardware. \- Advise and resolve questions regarding the use and operation of our products. \- Manage and track tickets until their resolution. \- Collaborate with the technical team to improve processes and solutions. \- Maintain continuous training on our time management and access control systems. * HIGHER VOCATIONAL TRAINING DIPLOMA * Competencies / Knowledge: A university degree is also acceptable. * Permanent employment contract * Full-time position * Gross monthly salary: €1928 * Additional Information: Working hours: Monday to Friday, 8:00–18:00, including mandatory breaks. Hybrid work format (on-site and remote).