IT System Engineer

Description

**IT System Engineer \- Madrid** Agfa Healthcare is currently looking for an IT System Engineer, based in Madrid, who will be in charge of dedicated on\-site support for Clients/Contracts that require continuous support. As the first point\-of\-contact of Agfa on\-site, the role must deliver consistent, professional and quality service. As **IT System Engineer** you are responsible for: * To fill the proper installation docs accordingly, to manage equipment in the most proper way (Service Now, reporting, acceptance test) * Mixed work on site and remote. * To identify and communicate risks analysis and problems * To cooperate with the R\&D to solve problems and make a proper risk analysis * To take care of the correct forwarding of the docs to all people involved, especially the specific features of the implemented project **What you bring to the table**: * Tecnico Superior en Sistemas de Telecomunicaciones o Informaticos. * At least 2 years of professional experience in managing complex customers and hospital workflow * Good knowledge of IT network and domain. * Experience with Windows Server, Linux / Unix , SQL , Scripting, DNS server. * Customer focus attitude and problem\-solving skills * Solid communications skills (oral/written) to interact effectively and professionally with both internal and external customers * Knowledge of healthcare standards: HL7, DICOM, FHIR, Mirth is a plus * Oracle DBA or expert in Oracle database could be a plus. * Good language skills in Spanish and English, both written and verbally **Location**: Madrid metropolitan area, Spain