###### **OFFER DETAILS:** Offer reference: TP676026 Description: Digital Agent\- Selective Training Mérida Company: LOGIRAIL SME, S.A. Position: INFORMATION TECHNOLOGY STAFF * MÉRIDA(BADAJOZ) * Published:13/11/2025 * Minimum experience: 0 Months Characteristics: At**LogiRAIL**, we are seeking**Digital Customer Service Agents** to join us on-site at our Digital Competence Center in**Mérida**, part of Customer Care, dedicated to customer service, management, and care to enhance their service experience. **What profile are we looking for?** As a Digital Customer Service Agent, you will be a key player in resolving customer inquiries and incidents, optimizing user experience through the use of technology tools tailored to our industry. Requirements: Minimum requirements * Experience related to the telemarketing sector, mainly sales and/or customer-facing roles * Advanced spoken and written Spanish language skills are essential. * Customer orientation and ability to learn. * Essential proficiency in using digital tools **What do we offer?*** Working hours: 38 hours per week, distributed over 5 working days with 2 rest days. * Schedule: Rotating shifts in the morning, afternoon, and night, changing every week, from Monday to Sunday. * Holidays: 35 calendar days of vacation per year. **What will the selection process be like?** * Our recruitment specialists will review your application, and if it matches the role, we will contact you. * You will undergo an initial technical interview conducted by the HR team, and if you successfully pass, you will be invited to a business interview and enter a **Selective Training program.** *If you think you are a good fit and want to learn more about the project... Don't hesitate to apply!* **Don't forget to attach your CV to our database! Otherwise, your application will not proceed.**