Description
Job Summary:
This essential administrative role provides daily support to a distribution company, managing customer service, documentation, and warehouse logistics to ensure operational smoothness.
Key Responsibilities:
1. Comprehensive management of commercial documentation (delivery notes and returns).
2. Telephone customer support and resolution of basic customer inquiries.
3. Key documentary support for controlling goods movements.
Essential administrative tasks are performed daily within a distribution company. Primary responsibilities include customer service, document management, and warehouse logistics support, ensuring seamless communication and accurate commercial records.
Specific duties include answering telephone calls, resolving basic queries, and routing requests to the appropriate department. Delivery notes are also managed: created, reviewed, and filed as documentation for goods inflow and outflow. Additionally, full return processes are handled—from registration through tracking to coordination with warehouse and suppliers.
Finally, credit notes are issued and monitored according to established procedures, and documentary support is provided for goods movements, including updating information in the internal system. These tasks directly contribute to the order and efficient operation of the operational chain.
Prior experience in administrative functions is required, especially in commercial documentation management such as delivery notes and returns. Strong communication skills for telephone support, organizational ability for document filing and tracking, and basic proficiency in computerized management systems are essential. Accuracy and attention to detail are highly valued.