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Job Summary: We are seeking an Oasys Support Technician to lead the digital transformation of our clients by resolving technical incidents and ensuring the proper operation of industrial automation systems. Key Highlights: 1. Lead digital transformation with Accenture Industry X. 2. Collaborate with emerging technologies (Cloud, AI, Big Data, IoT). 3. Directly impact productivity, growth, and sustainability. **REINVENT – REDEFINE – REVOLUTIONIZE INDUSTRY** Join one of Accenture’s most cutting-edge teams — the **Industry X team**. Our mission is to lead our clients’ digital transformation. In other words, we apply our ingenuity, the power of data, and our technological and digital capabilities to help our clients achieve greater productivity, sustain growth, meet their sustainability commitments, and remain competitive. **How do we do it?** By helping them redefine how they design and manufacture, procure and supply, produce, maintain, and renew their products. By applying emerging technologies such as Cloud, artificial intelligence, big data, extended reality, blockchain, and the Internet of Things to transform both how things are done — and what is done. By collaborating with the business ecosystem to innovate, co-create, and deliver optimal results for industry. **Will you take on the challenge?** We are looking for an **Oasys Support Technician**, providing technical support to clients on industrial automation systems (PLC, SCADA, MES), resolving technical incidents, and ensuring correct system operation. **Experience, knowledge, and competencies required to perform this role:** * Diagnose, resolve, and document incidents remotely (90% of cases) and on-site (10% of cases), in collaboration with clients’ production and maintenance teams, always supported by the company’s project development teams and software architects. * Perform preventive and corrective maintenance, planning and executing technical interventions to avoid unplanned factory stoppages, always focusing on minimizing impact on production. * Collaborate with the engineering team, providing support-focused feedback and proposing/executing system improvements and enhancements. * Conduct technical visits to factories to resolve incidents (occasionally), perform periodic preventive inspections, and possibly attend technical-economic meetings occasionally. * Actively collaborate on integrating new technologies into departmental operations and potentially implementing them directly for clients (AI, GenAI, Machine Learning, Business Analytics, etc.). **Requirements:** * 1–3 years of experience providing technical support to clients on industrial automation systems (PLC, SCADA, MES), resolving technical incidents, and ensuring correct system operation. * Higher vocational training or technical engineering degree related to industry (industrial automation, electricity-electronics-mechatronics, robotics, and industrial management systems). * Intermediate English proficiency. * Experience diagnosing and resolving problems remotely and on-site, as well as performing preventive and corrective maintenance. * Strong communication skills across all levels (conversations with production operators, maintenance technicians, engineering directors, etc.) are highly valued. * 100% client-oriented, focused on minimizing incident impact on clients’ production. * Valid driver’s license and personal vehicle. * Availability to travel to client sites for technical assistance or preventive inspections — 90% scheduled in advance. * Openness to occasional collaboration with the project team. * Availability to cover on-call duties. * Residency in, or willingness to relocate to, Barcelona. **What we offer in return:** If you join our team, you’ll have the opportunity to redesign the entire value chain end-to-end — from engineering through manufacturing. You’ll see how your work delivers direct, positive impact on our clients’ productivity, growth, and sustainability. As a member of the Industry X team, you’ll learn something new every day. The variety of opportunities and projects we work on will allow you to develop your full potential, tackle new challenges, and grow professionally every day. **Benefits** * Health, life, and accident insurance * Medical services and wellness programs * Flexible compensation program and stock purchase plan * Flexibility programs (flexible hours, free days, vacation, etc.) * Individualized training path * Sustainability programs and Accenture Foundation * Employee networks for diversity * Other benefits: Bankinter branch offering special conditions and profit-sharing. **Step into change — Apply now!** **About Accenture** Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com **Equal Employment Opportunity Statement** We believe no one should be discriminated against because of their differences. All employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship, or any other characteristic protected by applicable law. Our rich diversity makes us more innovative, competitive, and creative, helping us better serve our clients and communities.
