Provide technical advice to customers regarding forklift spare parts and manage the branch's spare parts operations, adhering to internal and external customer service criteria, profitability, delivery timelines, and quality: * Manage and organize the branch's spare parts operations, ensuring the proper functioning and continuous improvement of procurement, receiving, identification, stock control, and dispatch procedures, while complying with internal and external customer service criteria, profitability, delivery timelines, and quality. * Advise and train customers on technical matters, highlighting the importance or risks associated with specific spare parts or subassemblies, and proposing the most suitable solution based on the needs identified in each case. * Self-organize daily and periodic tasks within one's scope of responsibility, acting autonomously and proactively when addressing issues arising during daily work, and consulting one's supervisor on all decisions that exceed one's authority. * **Qualifications:** + Higher vocational training cycle. + Prior work experience (preferably in the industrial or machinery sector). + Proficiency in office software tools (Excel, Word, ERP/CRM). * **Languages:** + Catalan. + Knowledge of English is an asset.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
