Technical Specialist Video (H/F)

Description

**Technical Specialist Video (M/F)** **Location:** Paris, France (Relocation offer) **Languages:** French or English mandatory **Contract Type:** Full\-time permanent (CDI) **Salary:** **€47,000 to €55,000** gross annual (depending on experience) **Encore is looking for technical specialists interested in relocating to Paris!** Check out the details below and feel free to apply. **Key Responsibilities** **Equipment Operation** * **Drive Results:** Ensure smooth event execution through accurate and timely setup, operation, and teardown of advanced audiovisual equipment, as outlined in the technical qualifications section. * Troubleshoot and quickly resolve technical issues as they arise. * **Do the Right Thing:** Adhere to all company safety and security protocols. * Report all health and safety issues to the HSE Manager, Line Manager, or on\-site Project Manager. * Ensure equipment is protected against theft and/or damage during use. **Customer Service** * **Deliver World\-Class Service:** Provide excellent service and strive to exceed the needs and expectations of both internal and external clients. * Maintain positive relationships with all clients through effective communication. * **See the Big Picture:** Partner with the internal team on event solutions before and during the event to guarantee maximum customer satisfaction. * Understand and foster relationships between the hotel, venue, and client. **Staff Training \& Development** * **Value People:** Create an atmosphere that encourages technical and leadership skill development in fellow employees. * Provide mentorship and coaching to members of the technical, sales, and operations teams to develop their technical skills as needed. **Event Supervision** * Perform advanced tasks (pre\-event, live event, post\-event) alongside operations team members. * Supervise and direct other technicians during live events. **Equipment Maintenance** * Assist the team in properly prepping, securing, storing, transporting, and maintaining equipment. * Conduct inventory checks and forecast equipment needs. **Disclaimer:** The duties and responsibilities described are not an exhaustive list and may be modified, or additional job\-related duties may be assigned at any time, with or without notice, based on business needs. **Required Qualifications** * A Bachelor's degree in audiovisual technology or equivalent is preferred. * At least 4 years of specialized experience required. * 3 to 5 years of experience in customer service or hospitality is preferred. * Ability to interact professionally and effectively with a diverse workforce, varied clientele, and executive leadership. * Experience managing multi\-task projects/initiatives. * Strong client\- and colleague\-facing skills and experience. **Core Competencies** * Accountability * Hospitality * Professionalism * Responsiveness * Safety\-mindedness * Talent development * Technological proficiency * Managing complexity * Drives accountability * Inspires trust **Contract:** Full\-time Permanent (CDI) **Benefits \& Perks:** * Monthly meal allowance * Performance bonuses * Annual clothing allowance * Seniority bonus * Employee recognition program