Technical Support Staff

Description

We are an environmental consultancy with 25 years of experience, working on environmental impact assessment, biodiversity, and archaeological monitoring across all of Spain. We are seeking a proactive individual with strong problem-solving skills and a user-oriented mindset to manage the company's technological infrastructure, provide technical support, and ensure the proper functioning of systems and equipment. **Responsibilities** * Manage and maintain the organization's systems, equipment, servers, and network infrastructure to ensure optimal performance, security, and availability. * Analyze, diagnose, and resolve technical issues related to systems, applications, and network connectivity, minimizing operational disruption. * Install, configure, and update hardware and software systems, ensuring compatibility and adherence to best practices. * Monitor system performance, identify trends, and implement proactive measures to prevent potential issues or bottlenecks. * Develop and implement system backup and disaster recovery plans to safeguard critical data and ensure business continuity. * Collaborate with cross-functional teams to design, develop, and deploy new technological solutions aligned with business objectives. * Maintain and update technical documentation, including system configurations, troubleshooting guides, and standard operating procedures. * Provide technical support and guidance to users, including training on system usage and assistance in resolving issues. * Stay current with industry trends, emerging technologies, and best practices in systems administration, and make recommendations for continuous improvement. * Maintain strong relationships with vendors and service providers to ensure timely issue resolution and effective contract management. * Strictly comply with all security measures inherent to the position. **Minimum Qualifications** Advanced Technician in Computer Systems Administration. **Preferred Qualifications** Extensive knowledge of microcomputing. Knowledge of server administration. **Experience** At least three years as an IT technician. **We Offer:** * Indefinite-term employment contract. * Full-time schedule aligned with our 37.5-hour workweek. * Pleasant working environment. * Flexibility and telecommuting. * Private health insurance. * Salary according to collective agreement. * Opportunities for growth. * Ongoing training programs. * Company events